Shipping & Delivery



 Service Range & Delivery Rates


Shipments may subjected to delay in Holidays and seasons periods.

The schedule may subjected to change if new delivery areas are available.


Orders are being delivered from Caline Chocolate Factory team at 25 SR to the all areas showed below. the Prices of Delivery includes all process of an order preparation which includes : packing, shipping fees and local custom duty fees or 5%Vat (Tax).


Chocolate Lovers Guarantee 


Caline Chocolate factory aims to deliver the shipments within the time shown in the order confirmation. All of our shipments is subjected for door to door delivery service.  We grantee that chocolate Masterpieces will be delivered in a perfect Condition to the chocolate lovers due to the temperature-controlled delivery environment regardless of the whether condition outside, all year round. 


Please note that a signature of Customers will always be required upon deliveries as a legal grantee for caline chocolate Factory In event of lost shipments.




Delivery Terms & Policies


  1. Caline Chocolate factory is responsible of delivering the products to the country of which the website region designated. Therefor, we are not responsible if the customer ordered from UAE website and the final destination is in Saudi Arabia as an example.
  1. A signature of customers will always be required upon deliveries as a legal grantee for Caline Chocolate factory in event of lost shipments 
  1. The shipping address of customers will be transferred to the shipping company According to what customers Wrote exactly without any Modifications.
  1. Caline chocolate factory is not responsible for a failed deliveries or any damage of the chocolate when :
    • The customer not responding to the calls of Caline delivery team or the shipping company.
    • the customer provides an incorrect address or incomplete informations.
    • if nobody present at the address specified by the customer.
    • the customer does not immediately within 24 hours provide a correct/new address or full informations for delivery.